FREQUENTLY ASKED QUESTIONS (FAQs)
SHIPPING & DELIVERY
For now, we only ship within Lagos
Not more than 6 hours to a maximum of 24 hours
PAYMENT
Payments are online through payment gateways like PayStack. But if you are comfortable with Bank Transfer, this is also fine.
The Account details are:
CORDIAL MARKETPLACE
Account Number: 0471474369 @ GTB
It is important for you to note that we don’t do CASH-ON DELIVERY.
The reason for this is because we want to protect you, and we are doing this by ensuring that Cash doesn’t enter the hands of the Vendors, so that if there’s any issue, they can be obliged to do your bidding considering that they’ve not received Cash or money in their hands.
You must understand that once the money is in their hands, it may be difficult to get them to retract to certain corrective actions.
BUYING ONLINE
Amazon, Etsy,Jumia, Konga and other platforms have more than proved, that Buying Online is Safe and mainstay.
Such Question is no longer a viable question to ask. It has already been proven to be a common everyday lifestyle.
We use secure payment gateways, and our Banking system is equally safe.
ORDER AND RETURNS
You browse the platform, search for the products you need, add them to cart, then make payment.
If you feel you’ve made a mistake with your Order, place an instant call and request for this cancellation immediately.
The process is the same for changing your Order. Place an instant call to change your Order.